Points search tools are great for surface-level searches, but they rely on cached data, limited programs, and automated assumptions. They often miss real-time availability, partner-only award space, routing rules, and last-minute changes.

PackPro goes deeper by manually checking programs, verifying live availability, comparing transfer options, and accounting for real-world booking rules. We also adapt searches based on flexibility, airport strategy, and current award trends, giving you accurate, up-to-date options that tools alone often miss or misprice.

No. PackPro provides expert guidance, research, and step-by-step booking instructions, but clients complete the booking themselves. This ensures full control over your accounts and protects your personal and payment information.

For those who want extra confidence, we offer a Live Booking Walkthrough where we guide you in real time as you book.

You’ll need your travel dates, departure and destination cities, number of travelers, and an overview of your points and miles. Exact balances are helpful but not required for an intro call or basic services.

Turnaround time depends on the service selected. Basic searches are typically completed within a couple of hours, while domestic, international, or complete trip plans require more in-depth research and may take longer, usually less than a couple of days. Timelines are always communicated clearly after booking.

No award travel consultant can guarantee availability, as airlines control inventory and can change it at any time. PackPro provides the best available options at the time of research and clear instructions on how to book efficiently.

PackPro specializes in domestic and international award flights, premium cabins, and complex itineraries. We also assist with award hotels and complete trip planning for clients seeking a fully optimized experience.

Yes, in many cases. Even smaller balances can unlock valuable trips when used strategically. If your points are not sufficient for your goals, we’ll be honest and recommend the most realistic option or a lower-tier service.

Plans change, and award availability changes with them. Some services include a limited revision window, while others may require an additional booking depending on the scope of changes. This will be clearly outlined when you book.

Yes, but availability can be more limited for last-minute travel. PackPro is experienced in finding close-in award space, especially when flexibility is available, but results depend on airline inventory at the time of search.

PackPro is for travelers who value their time and want professional guidance to maximize their points and miles. Whether you’re new to award travel or sitting on a large balance, our services are designed to make the process efficient, accurate, and stress-free.